FM4E has been developed and refined for over fifteen years and contains all of the functionality required to help Transport Managers run their event fleet as effectively as possible. This includes:
Fleet Asset Management
Upload / manually enter vehicle and commissioning / de-commissioning information
Allocate / de-allocate ancillaries (e.g. car seats, bike racks, radios) to/from vehicles
Vehicle unavailability (e.g. cleaning, refuelling)
Vehicle substitutions (e.g. accidents, breakdowns)
People management
Upload / manually enter information on drivers (including contact details for drivers for direct mobile and SMS messaging)
Record driver shifts and check-in and out
Regular accreditation imports (including upgrade passes)
Store and update information on potential clients (including accreditation, eligibility and registered address information)
Allocation
Call-off bookings for allocation (e.g. 4 hours in advance of pickup time)
Use barcode / RFID scanners to:
- Assign drivers to vehicles
- Allocate teams / vehicles to venues for an “On-demand” service
- Allocate vehicles to booking / other task
- § Pair journey tickets to vehicles, on-site at event venues
Operational alerts
A comprehensive set of exception reports that identify:
- Potential missed pick-ups
- Missing vehicles or drivers
- Bookings due for pick-up warnings (Vehicle not dispatched)
Fleet overview screen to see at a glance the level of fleet utilisation
Drill down to view more specific vehicle or driver information
Reports for other operational areas that require intervention.
Booking
Easy to use booking request and validation process streamlined to deliver an average booking time of less than a minute
Comprehensive validation of passenger eligibility on every booking (including duplicate booking check)
Special requirements recording for each booking (e.g. wheelchair access, baby seat)
Record number of passengers to ensure correct vehicle type is dispatched
Validate booking against service constraints (e.g. distance, time of day)
Allocation
Use barcode / RFID scanners to:
- Assign drivers to vehicles
- Allocate teams / vehicles to venues for an “On-demand” service
- Allocate vehicles to booking / other task
- Pair journey tickets to vehicles, on-site at event venues
Technology
The FM4E system is based on Microsoft’s robust SQL Server database platform, with secure front-end processing on PC workstations or virtual machines.
Training
The system is extremely intuitive and we are able to train users of the system in less than an hour.
Management Reports
A comprehensive set of on-screen and printed reports.